Company Culture

CogniSoft have a passion for helping our customers improve peoples’ lives, this is reflected in the people we have working for us. Our teams include colleagues who have previously worked in the sector, who have an interest in software and technology, but wanted to use their knowledge and skills in a slightly different way. Regardless of previous experience, our employees each bring their own unique talents to their roles, we are lucky to benefit from the experience of some who have been with us for more than 15 years, as well as the fresh ideas that new personnel bring with them. We pride ourselves on the friendly and inclusive culture we have built within our company, with two core values at the heart of our behaviours; ‘Work Together’ and ‘Deliver Your Best’. We aim for collaborative working within our teams, helping to share knowledge within the organisation thereby delivering a great service to our customers.

We believe in an open and honest environment and as such, we hold quarterly staff meetings at which the management team present the current project status’s, announce the focus for the next quarter and our progress towards our annual strategic goals. We welcome feedback and questions from all our colleagues.

We have a social committee who organise our social gatherings. These range from a Christmas night out, a summer night out and one of our popular activities is holding a buffet lunch following our quarterly staff meeting. Everyone participates by bringing in homemade or shop bought items and we all get to experience each other’s favourite foods!

Hear from our employees

I have worked for CogniSoft for 18 years and in that time every day is different, there is such a wide range of projects I have worked on and the opportunities provided have been excellent over the years. CogniSoft have always listened and I have have always been made to feel part of the team and have the freedom to develop and bring my skills to the company in a relaxed and professional environment. I have also had plenty of opportunity to grow into various roles over the years and I have built a real trust in those that I work with. I really feel that by working hard you are rewarded with this company and there is plenty of opportunity for growth if you have the desire and commitment to want to succeed. Finally CogniSoft has supported me both professionally and personally and I have had the opportunity over the years to work with so many organisations and people from all over the UK, something I am very proud of.

Alistair Cook

I love working at Cognisoft because I feel genuinely appreciated for the contributions that I make. We have an incredible team and a strong sense of camaraderie that makes every day enjoyable. Thanks to the supportive environment and the people I work with, even the drive to Manchester never feels like a chore.

Angela Treanor

What inspires me about working at CogniSoft is our leadership’s humble, approachable style — it sets a truly supportive tone for the whole team. The environment is flexible, robust, and follows high technical standards, but what I love most is our approach to customers. For us, clients aren't only metrics or tickets to close. We genuinely care about providing quality service that helps apprenticeship and training providers do their vital jobs. Because management takes care of our wellbeing, we can focus on truly helping our customers succeed.

Maria Solo

CogniSoft has all the things people genuinely look for in a great workplace: trust, autonomy, support, professionalism, and a healthy work-life balance. I'm trusted to do my job without micromanagement, while knowing there's always help and encouragement available when I need it. There's an incredible depth of knowledge across the business - built over more than 40 years in the industry - and it's clear how much people care about both the sector and the customers we support. Everyone is approachable, willing to share their expertise, and committed to helping each other. There's a real sense of pride in delivering a high standard of service and helping customers succeed, which makes the work feel all the more meaningful. The fact that I've never had the ‘Sunday Scaries’ says everything about the culture that's been built here!

Alicia Bradley

CogniSoft has an incredibly welcoming culture that stands out immediately. The team is genuinely collaborative, and everyone is always ready to pitch in and help. It’s easily the most supportive environment I’ve ever worked in, and a real pleasure to be a part of.

Lloyd Rees

After many years working in the Apprenticeship sector for various Training providers, it's great to be selling MIS software while understanding the challenges, requirements and needs of those ITP's. I'm only in my first year working for CogniSoft but I love the staff, products and the fact that management is very hands-on and approachable.

Michelle Chambers

Why CogniSoft?

Hybrid Working

Hybrid Working

Birthday Leave

Birthday Leave

Social events throughout the year

Social events throughout the year

Access to private medical scheme

Access to private medical scheme

Workplace pension

Workplace pension

Retail Discounts

Retail Discounts

Quarterly Employee Recognition Award

Quarterly Employee Recognition Award

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